Shipping policy
Welcome to Fish-On-Line! This Shipping Policy provides information about how we handle shipping for orders placed through our website https://fish-on-line.shop.
1. Shipping Destinations
We ship to the following locations: [list countries or regions, e.g., the United States, Canada, Europe, Australia]. Please note that additional customs duties and taxes may apply for international orders and are the responsibility of the customer.
2. Processing Time
Orders are processed within 1-2 business days. Business days are Monday through Friday, excluding public holidays. You will receive an email confirmation with tracking information once your order has shipped.
3. Shipping Methods and Costs
- Standard Shipping: Delivery generally takes 5-7 business days. Shipping costs are calculated based on the weight and destination of your order.
- Expedited Shipping: Delivery generally takes 2-3 business days. Additional fees apply for expedited shipping.
4. Shipping Charges
Shipping charges are calculated at checkout based on your order’s weight, size, and delivery location. We offer free standard shipping on orders over [insert amount, e.g., $50], subject to promotions and conditions.
5. Delivery Timeframes
Estimated delivery times are provided during checkout but are not guaranteed. Delivery times may vary based on location and unforeseen delays. We are not responsible for delays caused by the shipping carrier.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order using the link provided in the shipping confirmation email.
7. Shipping Issues
If your order is delayed, lost, or damaged, please contact us at [insert contact email] or [insert contact phone number]. We will work with you and the shipping carrier to resolve any issues.
8. Address Accuracy
Please ensure that the shipping address provided is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to correct an address, please contact us as soon as possible.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy.
10. Policy Updates
We may update this Shipping Policy periodically. Any changes will be posted on this page. Please review this policy regularly for any updates.
11. Contact Us
For questions or assistance regarding shipping, please reach out to us:
Fish-On-Line
Email us: rnrbrands@yahoo.com
NOTE : We provide free shipping on all orders shipping to the U.S. A modest charge may be incurred for items shipped outside of the U.S. Please make an effort to "bundle" orders so that we can continue to offer free shipping and low prices.
Thank You